Student Satisfaction and Service Quality: Any Differences in Demographic Factors?
نویسندگان
چکیده
منابع مشابه
Student Satisfaction and Service Quality: Any Differences in Demographic Factors?
Previously, very less research done to test demographic factors that contribute towards satisfaction and service quality. This study attempts to examine the differences of selected demographic factors (gender, races and semester of studies) on the students’ satisfaction and service quality. Furthermore, this study is also to examine any relationship between age and students’ satisfaction and se...
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Student satisfaction is one of the concerns of the higher education system in the country which has been less studied. This article is based on research that identifies and prioritizes the variables that affect studentschr('39') satisfaction. Data were collected and analyzed using a researcher-made questionnaire with a sample size of 409 members of 11 faculties of Razi University.The study incl...
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ژورنال
عنوان ژورنال: International Business Research
سال: 2009
ISSN: 1913-9012,1913-9004
DOI: 10.5539/ibr.v1n4p131